Cookies Policy

About cookies and this policy

Cookies are small text files or similar data files that may be stored on your computer, tablet, mobile phone or other device when you visit a website. They allow a website to recognise a device, remember information about a visit and support particular functions. Some cookies are placed directly by Gransino Casino, while others may be placed by service providers that help us operate, secure, analyse or improve the website.

Cookies can be temporary or persistent. Temporary cookies, sometimes called session cookies, normally operate only while your browser is open and may be removed when the session ends. Persistent cookies remain on your device for a period of time or until they are deleted. The length of time a cookie remains available depends on its purpose, the settings of the relevant technology and your browser or device settings.

We may also use technologies that perform a similar function to cookies. These can include pixels, tags, local storage, software development kits and other identifiers. In this policy, we use the word cookies to refer generally to cookies and these similar technologies.

This policy applies to cookies and similar technologies used on Gransino Casino websites, pages and digital services where this policy is displayed. It does not necessarily apply to websites, applications or services operated by third parties. Those parties may have their own privacy and cookie policies, which you should review before using their services.

Cookies do not normally contain information such as your full name or account password in plain text. However, cookie identifiers may be linked with other information held about your device, browser or account. For this reason, information collected through cookies may be treated as personal information where required by applicable privacy law.

Why Gransino Casino uses cookies

The types of cookies used on a website can change as features, security measures and service providers change. Cookies may be used for the following purposes:

Strictly necessary cookies

These cookies support the basic operation of the website and may be required for pages or services to function. They can help maintain a secure session, remember information entered during a visit, direct traffic between technical systems and protect the website from suspicious activity. They may also support account sign-in, authentication, age or location checks where those functions are part of the service, and the prevention of unauthorised access.

Functional cookies

Functional cookies help remember choices and preferences so that the website can provide a more convenient experience. For example, they may remember language, display, accessibility or consent settings. If you disable these cookies, some preferences may need to be selected again each time you visit, and certain features may not work in the way intended.

Performance and analytics cookies

These cookies help us understand how visitors use the website. Information may include which pages are visited, how visitors move through the website, whether a page loads correctly and whether technical errors occur. This information is generally used in aggregated or statistical form to identify problems, measure performance and improve content, navigation and services.

Security and fraud prevention technologies

Cookies and related identifiers may help detect unusual activity, protect accounts and support the integrity of transactions or other online interactions. They may be used alongside other technical information to identify automated activity, attempted abuse, account takeover risks or behaviour that could affect the security of players and the website.

Advertising and marketing cookies

Where permitted and where relevant consent or another lawful basis applies, cookies may be used to measure marketing activity, limit repeated advertisements, understand which campaigns are effective and help present content that may be more relevant to your interests. Marketing cookies may be placed by us or by selected advertising and measurement partners. Their use is subject to the choices available through our cookie tools and your browser settings.

• Cookies may help keep a website session active and reduce the need to repeat information.
• Cookies may help us remember selected preferences and improve usability.
• Cookies may provide information about website performance and technical issues.
• Cookies may support security, fraud prevention and the protection of accounts.
• Cookies may help measure marketing activity where this is permitted.
• Cookies are not a guarantee that every website feature will be available on every device or browser.

Third-party cookies and information sharing

Some functions on the website may be provided with assistance from third-party service providers. These providers may use cookies or similar technologies to deliver technical services, analyse website activity, support security, provide customer tools or measure the performance of content. A third party may collect information directly through its own technology, or we may receive information generated by that technology.

Third-party technologies may collect information such as an approximate location, internet protocol address, browser type, operating system, device type, referral source, pages viewed, actions taken and the date or time of a visit. The information collected will depend on the service and its configuration. It may be combined with information collected through other websites or services operated by the same provider, subject to that provider's own policies and legal obligations.

We expect service providers that handle information for us to use appropriate safeguards and to act in accordance with their contractual responsibilities and applicable law. However, third-party services are not controlled entirely by Gransino Casino. We recommend reviewing the relevant provider's privacy and cookie information if you want to understand how that provider handles data.

Cookies may be associated with a device rather than a named person. Even so, information from cookies can sometimes be combined with account, transaction, support or other website information. We handle information collected through cookies in accordance with our Privacy Policy, including any applicable rules about collection, use, disclosure, security, access and correction.

We do not use this policy to promise that every cookie or third-party technology will always be listed by name. Technology providers, cookie names and technical purposes may change over time. Where practical, our cookie preference tool or browser information may provide more current details about the categories in use.

Your cookie choices and controls

When you first visit the website, a cookie banner or preference tool may allow you to review available categories and make choices. Depending on the technology and applicable requirements, you may be able to accept all optional cookies, reject optional cookies or select particular categories. Your choices may be stored in a preference cookie so that the website can remember them.

Strictly necessary cookies may continue to operate because they are needed to provide a requested service, maintain security or remember your privacy choices. If you block all cookies, some parts of the website may not load, account functions may not operate correctly, security checks may fail or information may not be retained between pages.

You can also manage cookies through the settings in your internet browser or device. Most browsers allow you to view stored cookies, block some or all cookies, delete cookies when the browser closes and receive a warning before a cookie is stored. The steps vary between browsers, operating systems and devices, so you should consult the relevant help or support information for the product you use.

1. Open the privacy, security or content settings in your browser.
2. Review the available cookie, site data or tracking options.
3. Choose whether to allow, restrict or delete cookies for particular websites or for all websites.
4. Close and reopen the browser if required for the change to take effect.
5. Return to the website and use its cookie preference tool again if you want to review the available choices.

Deleting cookies may remove saved preferences and may sign you out of websites. If you use more than one browser or device, you may need to repeat your choices in each one. Browser-based opt-out settings may also be stored as cookies, so deleting all cookies can remove the setting that records your preference.

Some third-party providers may offer their own controls for analytics, advertising or similar technologies. Those controls are separate from the Gransino Casino website and may not prevent every form of data collection. You may also be able to manage advertising choices through device settings or industry tools available in your region. We cannot guarantee that every third-party opt-out tool will remain available or operate in the same way over time.

If you are using a shared computer or device, remember that browser cookie settings can affect other users of that device. You should avoid saving account credentials on shared devices and should sign out when you finish using a secure account area.

Privacy, security and policy updates

We take reasonable steps to protect information collected through the website against misuse, interference, loss and unauthorised access, modification or disclosure. Security measures may include access controls, monitoring, technical safeguards and procedures designed to identify unusual activity. No website, internet transmission or electronic storage method can be guaranteed to be completely secure.

Cookie information may be retained only for as long as reasonably required for the purpose for which it was collected, for security and operational needs, or as required by applicable law. Retention periods can differ according to the cookie type, the service provider, your settings and the nature of the information. When information is no longer required, it may be deleted, anonymised or securely disposed of in accordance with relevant procedures.

You may have rights or choices under Australian privacy law and other laws that apply to you. Depending on the circumstances, these may include asking how personal information is handled, requesting access to information, seeking correction of inaccurate information, making a privacy enquiry or raising a concern about the way information has been used. Further information about these matters is available in the Gransino Casino Privacy Policy.

If you have a question about cookies, your preferences or the handling of personal information, please use the contact or privacy request process made available on the relevant Gransino Casino website page. Do not include sensitive account credentials or payment information in an unsecured message unless the requested process specifically requires it.

We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be published on this page with an updated effective date where appropriate. If a change materially affects how optional cookies are used, we may provide an additional notice or ask you to review your preferences again. You should check this page from time to time so you remain aware of the current position.

By continuing to use the website after an update, you acknowledge the updated policy to the extent permitted by applicable law. Where consent is required for optional cookies, your consent will be requested or managed through the available cookie preference controls rather than assumed solely from continued browsing.